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You have to walk a fine line while offering your guests top-notch service and complying with a lengthy menu of state and federal workplace laws. You can do both.

The Fisher Phillips Hospitality Practice Group knows that you face special workplace challenges. Your employees work long hours, side-by-side, with operations usually continuing 24/7. Tipping arrangements and shift assignments greatly impact their compensation. English is often a second language for many of them. Their activities, both on and off the job, can endanger your licenses. High turnover and the need to get employees up to speed quickly can impact your service levels and guest satisfaction. We are uniquely positioned to help you navigate these daily challenges, with a depth and breadth of expertise that is virtually impossible for general practice law firms to match. We bring an efficient and practical perspective to today’s hospitality industry workplace law problems.

Prevention and Compliance
We help you prevent legal problems by auditing your payroll and personnel records to ensure compliance with applicable state and federal laws, reviewing I-9 forms and procedures to ensure compliance before a surprise government inspection, and training your managers on effective techniques for hiring and firing employees and avoiding harassment claims. In addition, you can benefit from our drafting and reviewing of employee handbooks, as well as our day-to-day advice and consultation on every aspect of workplace law.

Union Assistance
The fact that hospitality jobs cannot be exported makes your industry a prime target for union organizing activities. Several labor unions have targeted the industry and are desperate to recruit new dues-paying members from your ranks. To help you avoid these issues, we take proactive steps with you to build a workplace that will fend off a union organizing campaign before it gets off the ground. If an organizing campaign emerges, we can assist with effective workplace communication strategies. If you are already unionized, we help you develop and carry out effective bargaining tactics, and ensure you understand your management rights.

Defense of Legal Claims
We have a deep team of skilled trial lawyers with years of experience handling discrimination, retaliation, harassment, and wrongful termination lawsuits, and also can defend you in administrative matters before local, state, and federal agencies. We also appear on your behalf before the National Labor Relations Board (NLRB) on a variety of union-related disputes. Where appropriate, we use creative negotiation techniques to resolve disputes.

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