In an interview with SHRM, Ben Ebbink shares his insight on a recent hiring bias settlement with the U.S. Equal Employment Opportunity Commission (EEOC) that resulted in a beneficial use for artificial intelligence technology. Ben explains how the EEOC action is significant, and he emphasizes the fact that “[t]his announcement does highlight the fact that—even as acknowledged by the EEOC—AI can be a force for good…it's a good reminder that AI can have beneficial uses and also be part of the solution when it comes to employment discrimination, rather than part of the problem.”
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