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What Gig Economy Companies Are Doing During The COVID-19 Outbreak

Last week we gave you a seven-step action plan for how gig economy companies can respond to the COVID-19 coronavirus outbreak. A lot has changed in a week, so now it’s time to take a look around the industry to see how gig economy companies are actually responding to the crisis. You may consider adopting some of these same measures for your own company. 

FOR CUSTOMERS

  • Food delivery platforms Postmates and Instacart announcedthat they have introduced “non-contact deliveries.” Customers now have the choice to select their preferred drop-off option when checking out, whether that means meeting their delivery person at a curbside spot, or even having the order left outside the door.
  • Postmates is also waiving commission fees for San Francisco restaurants not already working with the company so it can offer on-demand delivery without extra costs. If the pilot program is successful, it may expanded elsewhere.
  • DoorDash is also letting customers leave instructions when they place an order if they prefer their food orders left outside their door. 

FOR WORKERS

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