|March 24, 2017 | www.fisherphillips.com|
Many retailers consider the professional appearance of their staff to be a significant aspect of their customers’ shopping experience. Unkempt, unclean, and unfriendly employees create negative impressions that injure the brand. For many years, courts have recognized that the image presented to customers by a retailer’s employees is a critical aspect of the business. Appearance policies prohibiting visual tattoos, nose piercings, and long hair were repeatedly held to comply with the requirements of various employment laws.