|Aug. 1, 2009 | www.fisherphillips.com|
Your human resources director has brought you a tough one: one of your sales employees has complained that her Sales Manager harassed her sexually, and had made disparaging racial remarks about a customer. You're stunned because the manager has been a good performer, generating good numbers and seems like a real straight arrow guy. What do you do? Nothing, without investigating first. And in any tricky situation, you're going to want to get help to guide you through that investigation. Not every checklist will fit every scenario, of course, but in most typical cases, there are steps you'll need to take.