Standard Operating Procedures (SOPS) have morphed from useful practical guidance to bewildering multi-page tomes which clash with the realty of how to do the job. More troubling, SOPs may be used as an excuse to not apply good judgment or hold employees responsible for safe performance. We'll discuss these challenges and basic adjustments.
The first documentary on the fall of film mogul, Harvey Weinstein appeared at this year's Sundance Film Festival. This documentary and other recent movies can be used to remind employees and leaders on the causes and consequences of sex harassment and gender discrimination, as well as steps to prevent these troubling problems.
Third edition of my effort to summarize certain important employment law, OSHA, and labor developments, news and practical insight. I also include references to books and podcasts that you may find useful in becoming a better manager and addressing labor and employment challenges, as well as personal development. This week's edition has three pages of comments from readers and interviews in Part 2.
Most people acknowledge that they are not getting enough sleep and that this lack of sleep affects everything from their work to their marital life. Groups such as the National Sleep Foundation regularly announce that at least one-fifth of Americans sleep fewer than 6 hours a night and are sleep deprived. The National Sleep Foundation’s 2008 “Sleep in America Poll,” found that 29% of Americans fall asleep or become very sleepy at work. Phillips Consumer Lifestyle 2010 “Workplace Power Outage Sleep Study” found that nearly one-fourth of 1,000 U.S. office workers admitted to stealing a nap at work. We know better, but we skip sleep anyway. Likewise, management’s response ranges from disinterest to actively encouraging employees to skip sleep and get in more hours.
Electronic communications are a mixed blessing. Business is more efficient and new ways of commerce continue to open. However, ubiquitous electronic communications have eroded our personal time and presented near-addicting distractions. From a legal standpoint, electronic communications, and especially e-mails, not only create damaging evidence but may even contribute to legal claims.
Although Americans have celebrated some sort of Thanksgiving since 1661, Abraham Lincoln established Thanksgiving as a national holiday by proclamation on November 28, 1861. The Thanksgiving holiday takes on more meaning when one considers that an American people so exhausted by war, nonetheless gathered together to offer thanks.
I recently read an article stating that over one-half of 250 HR respondents thought that the traditional employee survey is dead. Most respondents felt that the future of employer research was “qualitative” rather than “quantitative,” and 80% believe that mobile technology will become the most common way for employees to voice their opinions.
Fran Sepler recently posted an insightful blog, “I’m Sort of Sorry: Coaching the High Level Harasser” discussing coaching a high-level performer regarding harassment, poor behavior or insensitivity. It takes wisdom and experience to deal with an executive who controls valuable business or can fire you if your message is displeasing.
I am writing this post as I sit on a bench in front of a Homewood Suites. As I sat working on documents, I struck up a conversation with an employee who was emptying the trash and straightening up outside. I’ll call him “Nate.” One could and should use Nate’s example to train professionals, including members of my benighted species, lawyers. His customer service attitude translates to professionalism and engagement in countless areas of "legal" responsibilities.
MLB.com ran a story on Monday about how Cardinals Coach Mike Matheny learned all that he could from various corporate leaders about “servant leadership” during the period between when concussions prematurely ended his career and when he took the helm of the storied cardinals. MLB.com acknowledges that Matheny inherited a the vaunted “Cardinal’s way” and a team fresh off of World series success, but he also has had to use a revolving list of rookies who have stepped up.